FAQ
Frequently Asked Questions
- NEWS / UPDATES
- What is ACI?
- How is ACI for Air Freight different from ACI for Sea Freight? Is it mandatory?
- When does ACI become mandatory?
- When is the ACI filing deadline for exporter?
- How do I submit the ACI filing?
- As an foreign company exporting to Egypt - what do I need to do?
- As an Egyptian importing company - what do I need to do?
- What does a freight forwarder need to do? Can a freight forwarder send an ACI envelope on behalf of the exporter?
- Do I need to connect (send invitation) to my Egyptian importer in order to file ACI?
- How much will an ACI cost?
- Why does the minimum purchase start at $15?
- Where is my payment? When will we get units to our account?
- Which documents are required for the ACI filing?
- Are there any specific formats required for shipping documents?
- Where can I get the ACID number?
- Where can I get my CargoX ID registration number? What do I need to send to my Egyptian importer?
- Where can I find Contact person ID?
- Can one CargoX user account and blockchain key be shared between multiple users within our company? How to best structure users if there are several from our company who need access to CargoX?
- If we send a B/L document within the ACI filling process to Egyptian customs, does this mean the cargo is released to an Egyptian consignee?
- Can the exporter upload certificates of origin and other documents instead of the actual issuer (certificate authority / chamber of commerce or other issuer)?
- How can European exporters manage multiple VAT numbers?
- Can forwarder/agent/logistics provider submit ACI documents instead of the exporter?
- Can importer/forwarder/agent/logistics provider/3rd party buy credits instead of the exporter?
- Can we pay via credit card or Paypal?
- Our bank does not allow us to pay abroad in USD. What can we do?
- What are DUNS, EORI and LEI numbers?
- I sent ACI through CargoX successfully, but my importer does not see (all) the documents.
- Why is NAFEZA rejecting my sent INVOICE?
- Why is NAFEZA rejecting my INVOICE sent in their EXCEL template format?